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How do I cancel a payment?

To cancel a payment, locate the payment you want to cancel in the “Scheduled payments” section on the right hand side of the main payments page and click its corresponding “Delete” or “Cancel” icon.

You will be prompted to confirm your request to cancel the payment.

Click the “Yes, Cancel Payment” button.

Note: If the payment you are canceling is part of a recurring payment rule, you will be asked if you would like to cancel just the single payment, or the entire recurring payment rule.

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